CALL US - 07 5523 2384     emailfacebookgooglelinkedin  Sometimes you've got only one chance for a successful recovery. Our highly experienced and skilled data recovery engineers can help recover your data with a smile. Call us today to book your job.             

We Offer a professional diagnostics & Quote service

$80.00 for physical or Logical recovery

The quote fee will be deducted from the recovery price in case that the customer decides to proceed.

Although some companies are offering free diagnostics we highly recommend to avoid these kind of assessments as they are honey traps. They will lure you in with free service suggestions, but you'll pay high fees as you go, as their initial assessment is very basic and not in depth like ours. We spend 3-6 hours on each drive diagnostics depends on the case in order to asses an in-depth status of the drive and let you know if it’s worthwhile or not. If you lived enough time on this planet, you'll know that nothing is free, and whoever offers you free complex engineering diagnostics is probably not doing it in depth. For Example we have seen many drives that came from companies that offered free assessment, and what they do is just listen to the noises from the drive and deciding that the read/write heads are faulty and need to be replaced to attempt recovery, an attempt which will cost you estimated $500-$700 for parts and attempt only without spending the time to open them in a clean room and inspect their condition inside. We spend good time on opening the drive in our clean room and check if there is a serious media damage and checking the read/write heads under a microscope to assess if they carved the media by looking for particles. If we find any signs of serious media damage, we will recommend the customer not to proceed with this attempt as the recovery attempt will fail and it’s not worth spending money for parts. This is just one example, but there is a difference between free and paid service, which will save you money down the road. With our service its accurate and upfront, we'll advise and guide you through every step of the process.

First step

You send us or bring over the hard drive and pay the $80 diagnostics fee.

Second step

We diagnose the drive including PCB, Firmware and All electronic and Mechanical parts.
Diagnostic time varies based on the type of fault but the average time is 1-3 business days.

Third Step

We prepare a report and send the details back to you with a quote and estimation of recovery information.

Fourth Step

You decide if you wish to proceed to recovery and let us know.
if you proceed with the job we will deduct the initial diagnostic fee off the total job cost.


We provide Data Recovery & Forensic Services Australia wide to: 

Gold Coast, Tweed Heads,Byron Bay, Ballina, Sydney, Melbourne, Brisbane, Perth, Adelaide, Darwin, Newcastle, Canberra, Queanbeyan, Wollongong, Sunshine Coast, Hobart, Geelong, Townsville, Cairns, Toowoomba, Launceston, Albury, Wodonga, Ballarat, Bendigo, Mandurah, Mackay, Burnie, Devonport, Latrobe Valley, Rockhampton, Bundaberg, Bunbury, Hervey Bay, Wagga Wagga, Coffs Harbour, Gladstone, Mildura, Shepparton, Tamworth, Port Macquarie, Orange, Dubbo, Geraldton, Nowra, Bomaderry, Bathurst, Warrnambool, Lismore, Kalgoorlie, Boulder and more.